Privacy Policy

Introduction

XAAS Solutions LLC ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit xaas-sn.com or interact with our services.

Information we collect

We collect information you provide directly: name, email address, phone number, company name, location, and any messages you send through our contact form, AI chat assistant, or booking calendar.

We also automatically collect technical data such as IP address, browser type, and pages visited to improve our website experience.

How we use your data

We use your information to respond to inquiries, provide ServiceNow consulting services, schedule meetings, send relevant follow-ups, and improve our services. We never sell your personal data to third parties.

AI chat assistant

When you chat with our AI assistant, your messages are processed by a third-party language model provider to generate responses. The conversation transcript is stored in our CRM so our team can follow up. By using the AI chat, you consent to this processing.

Data retention

We retain your information for as long as needed to provide our services and comply with legal obligations. You may request deletion of your data at any time by emailing hello@xaas-sn.com.

Your rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal data. Contact us to exercise these rights.

Contact

For privacy questions, email us at hello@xaas-sn.com.